Frequently Asked Questions

Frequently Asked Questions

Our Guests enjoyment and entertainment is the top priority of every employee at Oxford Casino Hotel & Event Center!

Guest Services is a great place to start if you have any questions or need anything related to chip redemption, currency exchange, your Oxford Rewards Loyalty Card or Win/Loss information. Stop by and let us know how we can help!

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Inquiries can be sent to [email protected]

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Frequently Asked Questions


Are persons under the age of 21 allowed in the hotel rooms and the OX Pub?

Yes, however, children and vulnerable adults are not to be left unaccompanied in hotel rooms, restaurants, and/or public areas. No one under the age of 21 is allowed in the Casino area.

Are Pets allowed in the Casino/Hotel?

Pets are not allowed in the casino or restaurant venues. We have a limited number hotel rooms where dogs are permitted. Please call hotel reservations for details (207) 539-6777.

Can I smoke in the Casino or Hotel?

Oxford Casino Hotel is smoke free. We provide a covered and heated smoking area between the casino and hotel porte cocheres.

Does Oxford Casino offer over-sized parking?

Yes, over-sized parking is located in the south corner of the upper parking lot. All parking at Oxford Casino Hotel & Event Center is FREE.

How old do I have to be to enter Oxford Casino?

You must be 21 years of age to enter the casino area unless you are licensed as an employee. Two forms of ID may be required.

What are Oxford Casino’s hours?

We are open 24 hours a day, 7 days a week.

What are the hours of the restaurant venues?

Please follow the link for dining hours:

Where do I go to book a room? or You can make reservations via phone at (207) 539-6777