TEAM MEMBER SPOGHTLIGHT – ROBINMAE V.
Her passion for the hospitality industry is evident through interactions with diverse guests and team members – always maintaining a calm, professional demeanor, but still quick to make you laugh.
Robin started at Oxford in Night Audit at the Hotel. Through many late nights turning into early mornings and paperwork aplenty, Robin held down the fort at the front desk. Her passion for the hospitality industry is evident through interactions with diverse guests and team members – always maintaining a calm, professional demeanor, but still quick to make you laugh.
Robin originally learned about working in hotels from a previous position in Brunswick, Georgia! A few years ago, Robin found herself in the South, where she, “fell in love with all the aspects of the human interactions of hospitality.” She ultimately returned to our Pine Tree State to be closer to home and hoped to see similar opportunities open up in Oxford. Now, just a few years later, Robin’s been promoted to Front Desk Dual Rate Supervisor!
When we asked Robin what she loves about her new position, her response was poetic. In addition to being more connected to the customers during the day, she truly enjoys, “being able to practice the delicate art of defusing a situation that was previously lacking a little patience.” Her leadership style is incredibly considerate and promotes positivity in the workplace.
Robin’s recommendation for those looking to advance as well? “Do your best, smile, be kind. If you can foresee and avoid a conflict, do so. But most of all, believe in yourself and take a chance.”
The new position brings less nocturnal work hours and therefore a lot more time for Robin to do the things she loves. Her passion in life is art. She is a master of stained glass and loves to crochet, often donating her handmade hats to local charities and people in need.
Robin has certainly made an impact on the team at Oxford Casino Hotel and is an inspiration to many who know her. If you haven’t had the opportunity, be sure to meet Robin the next time you visit the Front Desk and join us in congratulating her on this new promotion!